Key Account Manager (SaaS) – PTA003635/MM
Gauteng - JHB - North
Information Technology
Market Related Offer
Published date:
20 February 2026
Permanent
Are you passionate about building long-lasting client relationships and driving business growth? Join a leading company that delivers cutting-edge software solutions to the insurance industry.
Manage ongoing relationships with top clients, introduce new product features, and ensure the highest level of customer satisfaction, all while driving organic growth on the platform.
Key Responsibilities:
- Account and Relationships Management: Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues promptly. Facilitate regular meetings to provide information on new system features and maintain ongoing communication.
- Business Development: Promote the company’s offerings to clients, gather market intelligence, and drive organic growth through existing relationships. Identify new opportunities to enhance the client’s use of the platform and increase customer satisfaction.
- Operational Compliance: Ensure all client interactions and processes adhere to company policies, industry regulations, and codes of conduct, maintaining the highest standards of service.
Top Skills & Capabilities:
- Expertise in account management and client relationship building.
- Strong negotiation and verbal communication skills to effectively influence clients and internal teams.
- A solid understanding of data collection, analysis, and providing strategic solutions to meet client needs.
Personality Traits:
- Focused on achievement and results.
- Credible and able to inspire trust with clients.
- Strong ability to prioritize and manage multiple client needs effectively.
Education & Experience:
- Grade 12 (or equivalent) required; relevant degree or diploma advantageous.
- 3 – 5 years of account management experience (Essential); experience in a Software as a Service (SaaS) environment (Advantageous); experience within the Financial Services industry (Advantageous).
A key summary of the job specification is provided above. Full details are available after shortlisting.
The final remuneration package offered by the employer will be determined based on market standards. It includes a highly competitive basic salary with large company benefits.